Privacy Policy

Effective Date: 18 September 2025

At Sinhide, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit https://sinhide.com/, interact with our services, or make purchases.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information to provide you with the best experience possible and to improve our services. This may include:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details (processed securely through trusted payment gateways).
  • Account Information: If you create an account, we store login details, preferences, and order history.
  • Technical Data: IP address, browser type, device type, operating system, referring URLs, and pages visited.
  • Cookies & Tracking Data: For analytics, personalization, and advertising (see Section 7).

2. How We Use Your Information

  • We use the information we collect to:
  • Process and fulfill orders.
  • Respond to inquiries and provide customer support.
  • Improve website performance, content, and user experience.
  • Send order confirmations, shipping updates, and marketing communications (with your consent).
  • Detect and prevent fraudulent transactions or security issues.
  • Comply with legal and regulatory requirements.

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Union or EEA, we process your personal data under the following legal bases:

  • Performance of a Contract: To fulfill purchases or provide requested services.
  • Legitimate Interests: To improve our website, marketing, and customer experience.
  • Consent: When you opt-in to receive marketing emails or accept cookies.
  • Legal Obligations: For compliance with tax and accounting laws.

4. Data Sharing & Disclosure

We do not sell personal data. We may share your information with:

  • Service Providers: Payment processors, shipping companies, IT service providers, and marketing partners — solely to perform services on our behalf.
  • Legal Authorities: When required by law, court order, or government regulation.
  • Business Transfers: If we undergo a merger, acquisition, or sale of assets, your data may be transferred as part of the business assets.

5. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy or as required by law. You may request deletion of your data at any time (see Section 9).

6. Your Rights

Depending on your location, you may have the following rights:

  • Access & Portability: Request a copy of your personal data.
  • Correction: Request updates to inaccurate or incomplete data.
  • Erasure (“Right to be Forgotten”): Request deletion of your data.
  • Restriction & Objection: Restrict processing or object to certain uses.
  • Opt-Out of Marketing: Unsubscribe from emails or targeted advertising.
  • CCPA/CPRA Rights (California Residents): Right to know, delete, and opt-out of sale/sharing of personal information.

To exercise these rights, contact us at: info@sinhide.com.

7. Cookies & Tracking Technologies

Sinhide uses cookies and similar technologies to enhance user experience and analyze site traffic. These may include:

  • Essential Cookies: Necessary for site functionality.
  • Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
  • Advertising Cookies: For remarketing and delivering relevant ads.

You can manage cookies through your browser settings or opt-out of certain tracking using Network Advertising Initiative Opt-Out.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including SSL encryption, secure payment gateways, and limited data access controls. However, no online transmission is 100% secure.

9. Children’s Privacy

Our website is not directed at individuals under 16. We do not knowingly collect data from children. If we discover we have collected personal data from a minor, we will delete it promptly.

10. International Data Transfers

If you are located outside the country where our servers are hosted, your data may be transferred internationally. We ensure such transfers comply with GDPR by using appropriate safeguards (e.g., Standard Contractual Clauses).

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@sinhide.com